Business Support & VR Services

The service of Unbound VR goes beyond just selling VR hardware. Due to the significant changes in the field of Virtual Reality, we find that there is a high demand for additional service to our business customers. It is not only important to have the right VR products, but they must also fit well within the space. Did you know, for instance, that the slightest reflection from a TV screen can affect tracking?

We are therefore happy to help you transform your space into a beautiful VR location. In our support, you can opt for one or more service packages. For more information about prices or advice on the right service package, you can here contact our customer service.

We find it important to get to know our customers. We do this by introducing ourselves personally. During this initial introduction, we discuss your wishes and expectations of Virtual Reality, and you have the opportunity to tour our VR showroom. After an introductory meeting, we can schedule a visit to your location. We can then perform a survey to map out the VR hardware you need and how best to place it.

This has the following advantages:

• You know who you're doing business with;
• Always personalized advice tailored to your needs;
• Visit our showroom;
• End with concrete steps for follow-up.

In addition to selling VR hardware, we also offer an installation service. We arrange a personal appointment with you to deliver the products and connect them on the same day. It is even possible to get a professional Virtual Reality package from us. Under the guidance of a professional team, we build a Virtual Reality Arena and connect the necessary VR hardware.

• No hassle with the installation of the VR hardware;
• Always the right products installed in a professional manner;
• An all-in-one solution for the starting and experienced VR arcade.

Our breakdown service is a service where we are available 6 days a week (from Monday to Saturday) to handle faults and defects in your VR arcade or center. This service can be concluded with us at different levels. Do you, for instance, only want service during the week, or should we also be available for you at the weekend? For more information about the service levels, you can here contact us.

You can choose from the following service levels*

• Bronze: we are available from Monday to Saturday from 08.30 to 17.30 and respond within 24 hours;
• Silver: we are available from Monday to Saturday from 08.30 to 22.00 and respond within 8 hours;
• Gold: we are available from Monday to Saturday from 08.30 to 22.00 and respond within 2 hours.

* The price of the different server levels depends on the number of products covered.