Customer Service

• Name: Unbound VR B.V. (Unbound XR)
• Address: Kerkenbos 1063F, 6546 BB Nijmegen, Netherlands
• Phone: +31 85 065 6144
• Email: service@unboundxr.nl
• VAT number: NL859776761B01
• Chamber of Commerce number: 74112406

• Bank: ING
• In the name of: Unbound VR B.V.
• IBAN: NL25INGB0007638708
• SWIFT/BIC: INGBNL2A

• Bank: RABOBANK
• Attn. Stichting Floryn Payments on behalf of 'Unbound VR B.V.’
• IBAN: NL73RABO0317927299
• SWIFT/BIC: RABONL2U 

• VAT number (UK): GB373340213
• EORI number (UK): GB373340213000
• D-U-N-S number: 492948015
• SIC number: 5045

Available on business days between 09.00 - 17.00. Please note we do not have a physical store for consumers at this address. We sell to consumers exclusively through our online store. Business customers can visit our showroom by appointment for product demonstrations (AR, VR and MR glasses).

We recommend that you first make complaints known to us by emailing service@unboundxr.nl. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From February 15, 2016, consumers in the EU also have the possibility to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being processed elsewhere, you are free to file the complaint via the platform of the European Union.

We are always looking for new talent! Do you have a passion for electronics, virtual reality and/or sales, or do you have other unique talents? Then definitely get in touch with us and who knows, we might be welcoming you soon!

Curious about the team behind Unbound XR Business? Check out our page Our Team.