How the HoloLens 2 and Dynamics 365 Guides can transform remote healthcare and education

The coronavirus pandemic has had a significant impact on educators worldwide. Video call technology allows many classes to continue remotely, but this technology falls short when it comes to teaching practical skills. This fall, the School of Nursing at the University of Michigan turned to mixed reality and Dynamics 365 Guides for an alternative solution to these new challenges

Pilot Development

In recent months, the product development team at Dynamics 365 Guides worked with the School of Nursing to develop a pilot to test how this new medium can be practically implemented. The goal is to create a program that standardizes education for each procedure and provides flexibility for both teachers and students. With AR glasses, both the student and teacher are no longer location-dependent, making it easier to provide a practical lesson remotely

Normally, students practice procedures on a lifelike doll and receive feedback that mimics reality as closely as possible. This often proves to be difficult for students, as they are very comprehensive procedures and many steps need to be handled simultaneously. If the instructor is also physically absent, problems can quickly arise

Step by Step

With Dynamics 365 Guides, students can go through a procedure step by step, or as often as they need. The HoloLens 2 shows them a holographic instruction card with the directions in their field of view. Since the interface is completely hands-free, they can perform the procedures on the doll simultaneously and then move on to the next step when they are ready. Each step tells them what to do with a few lines of text, how to do the next step with videos or images, and where to do this with 3D objects placed in the field of view

We love the flexibility; we find it ideal that students can go through a guide at their own pace, depending on how well they know the procedure

Another advantage of the technology is that a student can perform a procedure anywhere in the world and an instructor can call and see everything step by step through the built-in camera in the HoloLens. This increases flexibility and allows evaluations without location restrictions

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